Delete my account

This page is about the Ittsui app, published by Ittsui France. It explains how to delete your account permanently and what happens to your data.

הדף הזה עדיין לא תורגם לעברית ומוצג באנגלית. אם יש הבדל בינו לבין הגרסה הצרפתית, הגרסה הצרפתית קובעת.

The steps, from the app

Open Ittsui and sign in with your Google account.
Go to your dashboard (ittsui.fr/dashboard).
Scroll to the bottom of the page and tap “Delete my account”.
Confirm. Deletion is immediate and can't be undone.

If you no longer have access to the app

Write to contact@kuchimoto.com from the email address linked to your account. Your request is handled within 30 days.

What is permanently deleted

Your account and the Google sign-in identifier linked to Ittsui.
Your profile: name, email address, Google profile photo, postcode, venue preferences, notification tokens.
Your list of contacts saved in Ittsui.
Rituals where you were on your own (for example an invitation nobody accepted) are erased completely.

What is kept, and why

If you shared a ritual with someone, that ritual isn't erased: it's set to “cancelled”, which permanently stops any future proposal. The other person is told.

The reason is simple: the right to erasure covers your personal data, not the other person's history of the relationship, which also belongs to them. Once your profile is deleted, your identifier remains in that ritual only as an inert technical reference, with no name, no email and no photo: it can no longer identify you.

Past rendez-vous of that ritual (place, date, answer) are kept for that same person. They contain no data that can identify you.

Retention period

Deletion is immediate, with no retention period and no way to recover anything. Encrypted technical backups may remain for up to 30 days with our host before automatic rotation; they are never accessed or reused.

And the mobile app?

Removing the app from your phone doesn't delete your account. Follow the steps above before uninstalling it.